A big big big bug

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Andrew waltz
Posts: 8
Joined: Dec 27th, '17, 15:53

A big big big bug

Post by Andrew waltz » Mar 10th, '18, 00:37

BUG REPORTING
Smartphone or tablet model:
Android version:
Nickname in the game:
About how much building:
Your current level:
Details about your bug: [/u


Smartphone Apple iPhone X
11.2.1(15c153)
Andrew waltz
200 buildings
52
It kicked me off and I logged back in and I lost all buildings and units got kicked out of my own alliance and lost my lvl and my notes I played cash for over 2500 notes and over 2000 units plz get back a hold of me and help me get it back I have pics to show my notes

Proton
Administrator
Posts: 168
Joined: Sep 7th, '16, 03:55

Re: A big big big bug

Post by Proton » Mar 11th, '18, 03:59

After looking at your account, it presents no problem we can see that you have changed phone at the time of the problem you went from Android to Apple, no problem on your account

Kaliahsdaddy
Posts: 58
Joined: Nov 9th, '17, 11:47

Re: A big big big bug

Post by Kaliahsdaddy » Mar 11th, '18, 15:28

Proton does it show if the reset button was triggered. He was at level 52 and said the game got stuck and when he logged back in was at level 1.
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Proton
Administrator
Posts: 168
Joined: Sep 7th, '16, 03:55

Re: A big big big bug

Post by Proton » Mar 13th, '18, 04:57

On the screenshot there is level 52 ...

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