I got kicked off of my account and can’t get in

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Evan_Brady108
Posts: 4
Joined: Apr 24th, '19, 09:58

I got kicked off of my account and can’t get in

Post by Evan_Brady108 » Apr 24th, '19, 10:00

I had just logged into my account after a while of not playing. I tried to get back into and then I got kicked off saying bad connection. I tried to log back in since usually my username stays there but a new one came up. I cant remember my username but I do know my password. I made a new account so that I could post this. Is there any option to get my old account back?

Evan_Brady108
Posts: 4
Joined: Apr 24th, '19, 09:58

Re: I got kicked off of my account and can’t get in

Post by Evan_Brady108 » Apr 24th, '19, 10:04

I just tried an account recovery thing and its says my email is invalid when I know that is the email I used

Evan_Brady108
Posts: 4
Joined: Apr 24th, '19, 09:58

Re: I got kicked off of my account and can’t get in

Post by Evan_Brady108 » Apr 24th, '19, 10:23

I tried to login to the app with my new account and that one doesn’t work either. Is it just my device or?

Proton
Administrator
Posts: 171
Joined: Sep 7th, '16, 03:55

Re: I got kicked off of my account and can’t get in

Post by Proton » Apr 25th, '19, 02:34


Evan_Brady108
Posts: 4
Joined: Apr 24th, '19, 09:58

Re: I got kicked off of my account and can’t get in

Post by Evan_Brady108 » Apr 25th, '19, 08:33

I tried that and it doesn’t work. I tried with my new account as well and that didn’t work

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